ARAS, M. The PENGARUH KUALITAS PRODUK DAN PELAYANAN TERHADAP KEPUASAN KONSUMEN PT. KELOLA PRINTING JAKARTA TIMUR: optional. Mediastima, [S. l.], v. 26, n. 2, p. 240–253, 2020. DOI: 10.55122/mediastima.v26i2.137. Disponível em: https://ejournal-ibik57.ac.id/index.php/mediastima/article/view/137. Acesso em: 11 oct. 2025.